Before returning any product is required to inform us by mail or telephone.
- Defective product
Products are always shipped in excellent condition. However, a product may be defective. If when the product been delivered is found to be a problem, it should be returned at our own expense and replaced with another identical or equivalent product, with the customer's agreement.
- Change of mind
Any return can be made within 10 days of purchase, provided the product is in excellent condition in its original packaging and has the label with the barcode.Refund requirement can not be accepted.
Way of Return
1) Directly in our store, 77 Patroklou Street, Ilion, Attica
2) With Geniki Taxidromiki, if the purchase was made in Greece
2) With DHL or Post Office if the purchase was made from abroad
The shipping cost is at our own charge if it is a defective product or a charge of your own if it is a return due to a change of mind.
Please do not receive parcels that are not in good condition. You can refuse the receipt and contact us. You have the right to ask the courier emploee to open at your presence, the damaged package and check its contents prior to receipt.
The responsibility for accepting parcels that for any reason has been damaged during transportation, in their outer packaging, is solely for you.