THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation. \'Riveting\' Adam Grant \'Stupendous\' The Week \'Brilliant\' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people\'s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. ____________________________ PRAISE FOR NEVER SPLIT THE DIFFERENCE \'My pick for book of the year.\' Forbes \'Such a great book that is relevant to more than just FBI negotiations: it\'s relevant to my relationship with my partner, to my business, to everything in between.\' Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast \'It\'s rare that a book is so gripping and entertaining while still being actionable and applicable.\' Inc. \'A business book you won\'t be able to put down.\' Fortune